Last Updated: August 1, 2025
1. Information We Collect
To provide our AI travel planning service and future booking capabilities, we collect and store information you provide to us.
- User-Provided Information: When you use the AI to plan a trip, you provide information such as your destination, interests, travel dates, budget, and travel companions. When creating an account or using our future booking features, you may also provide personal details like your name, email address, phone number, and payment card details.
- **Payment Information:** If you choose to save payment card details for future use with our booking features, these details are encrypted and securely stored by our third-party payment processing partners. Loveafy itself does not directly store your full, unencrypted credit card numbers on our servers.
- **Information NOT Collected Automatically:** We do not automatically collect information such as your device type, operating system, browser type, or IP address.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the Service, including the AI-powered itinerary generation and facilitating future hotel bookings.
- To personalize your travel experience and provide relevant suggestions.
- To improve the quality, functionality, and performance of our AI models and the Service.
- To process your transactions and manage your bookings when the hotel booking section is active.
- To provide customer support and respond to your inquiries.
- For analytical purposes, to understand how our Service is used and identify areas for improvement.
3. Sharing Your Information
Your information will not be sold to third parties. We may share your information with trusted third-party service providers who assist us in operating the Service, conducting our business, or serving our users, provided those parties agree to keep this information confidential. This may include payment processors for booking features and analytics partners. We may also disclose your information if required by law or to protect our rights and safety.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption for payment card details during transmission and storage by our payment partners. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Children's Privacy
The Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected such data without parental consent, we will take steps to remove it.
6. Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at:
help@loveafy.com
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
help@loveafy.com